Frequently Asked Questions

1. Can I really book flights and hotels worldwide here?

Yes. Our platform connects directly to Aviasales (for flights) and Hotellook (for hotels), giving you access to worldwide bookings at no extra cost.

2. Are there hidden fees when booking?

No. You pay the same prices you would see directly on Aviasales or Hotellook — booking here is 100% transparent.

3. How do I search for flights?

Click on the “Book Flights” button in the hero section or choose any destination in the Popular Flight Destinations section to start your search.

4. How do I book hotels?

Scroll to the Popular Hotel Destinations section and click “Book on Hotellook” for your city of choice. You’ll then be able to compare hotels instantly.

5. Can I book both flights and hotels together?

Currently, flights and hotels are booked separately. But you can easily book one after the other within the same visit.

6. Will I receive a booking confirmation?

Yes. Once you complete your booking through Aviasales or Hotellook, you’ll receive an official confirmation email directly from them or their partners.

7. How do I cancel or change my booking?

You’ll need to follow the cancellation or change policy shown at checkout. Aviasales and Hotellook provide details before you finalize your booking.

8. Are payments secure?

Absolutely. Payments are processed through Aviasales and Hotellook using secure encryption, just as if you booked directly on their websites.

9. Which payment methods are accepted?

Most major credit/debit cards and digital wallets are accepted. Payment methods depend on the airline or hotel provider you select.

10. Can I book one-way flights?

Yes. When searching flights, you’ll see options for one-way, round-trip, or multi-city travel.

11. Do prices change often?

Yes. Flight and hotel prices fluctuate daily based on demand, season, and availability. Booking early is usually cheaper.

12. Can I book for someone else?

Yes. You can enter another traveler’s details during booking. Just ensure their passport/ID matches the booking details.

13. Do I need to create an account to book?

No. You can book directly without creating an account. However, some providers may offer additional benefits if you sign up.

14. Are the hotels shown verified?

Yes. Hotellook aggregates listings from trusted partners like Booking.com, Expedia, and others. You’ll see real guest reviews too.

15. Can I compare different airlines or hotels?

Yes. Aviasales compares hundreds of airlines, while Hotellook compares hotels from multiple booking sites so you can find the best deal.

16. Are there discounts for groups?

Some airlines and hotels offer group discounts. These appear automatically in the search results if available.

17. Do I need travel insurance?

We recommend travel insurance, especially for international trips. Some airlines and hotels offer it during checkout.

18. Can I book last-minute flights and hotels?

Yes. Both Aviasales and Hotellook allow last-minute bookings, though availability and pricing may vary.

19. How do I know if my booking is confirmed?

You’ll receive an email confirmation with your booking reference number. Always check your spam/junk folder just in case.

20. Is customer support available?

Yes. Customer support is available through the booking partner (airline, hotel site, or travel provider) listed on your confirmation email.

21. Can I see reviews before booking a hotel?

Yes. Hotellook integrates guest reviews and ratings so you can book with confidence.

22. Are baggage fees included in flight prices?

This depends on the airline. Many budget airlines show base fares without baggage. Check details at checkout.

23. Can I choose my seat?

Yes. Most airlines let you select seats during booking or later in their manage booking section.

24. What if my flight is delayed or cancelled?

In such cases, the airline is responsible for assistance. Contact them directly using the details in your confirmation email.

25. Why should I book here instead of directly?

Because booking here gives you the same secure booking with Aviasales and Hotellook — but in one simple place where flights and hotels are combined for your convenience.